Update: Got a working replacement
The first pair of glasses I received were busted out of the box. They would not turn on no matter how long I left them to charge for. So I called customer support to get a replacement or refund and they were super nice. They sent me a free replacement a week later and they worked perfectly after letting them charge for an hour. I recommend Glowproducts to further test their devices before sending them out to avoid a situation like this in the future. Sending out a faulty product to a first time customer can really kill a reputation. However, I applaud their customer support team and would not have recommended this site to anyone else if it wasn't for them.